Why am I receiving more than one bill for the same surgery?
The success of your surgery depends on a team effort by many dedicated professionals, including those in our facility. Unfortunately, we are unable to bill or collect money for other professional entities, so each one must send a separate bill and collect payment from you separately. Listed below is an explanation of the bills you MAY receive:
- Danbury Surgical Center bill – This is the facility fee for your procedure – it includes the staff, equipment, instruments and supplies we provide for your procedure
- Your Surgeon’s bill– The physician performing your procedure is not an employee of the Center – this is his or her fee for performing your surgery.
- Anesthesiologist’s bill – The anesthesiologist is not an employee of the Center – this is his or her fee for providing anesthesia services during your procedure.
- Laboratory/Pathology bill – This is for the laboratory tests that are performed on specimens removed during your procedure.
- Durable Medical Equipment bill – This is for certain medical equipment that you will use after your procedure (for example, crutches, knee braces, etc.).
What types of payment do you accept?
- We accept all major credit cards such as Visa, Mastercard, Discover, American Express and CareCredit. You are welcome to visit the CareCredit website at: www.carecredit.com to pre-apply for their services before your date of surgery.
When should I expect my first bill?
We will bill you any balance due after your insurance company has paid your claim. There may be a delay if your insurance company has paid us incorrectly and we have re-submitted your claim for a corrected payment and allowance determination.
Do you charge interest?
Are we able to set up a payment plan?
We do ask that all balances are paid in full within 60 days. If you encounter problems paying within the 60 days, please contact our office immediately at 203-743-2400 and ask for our collections department.
What is your credit and payment policy?
Unless arrangements are made in advance, full payment is due within 60 days of your surgery. Cosmetic surgery procedures must be paid in full prior to your surgery date.
We will submit insurance claims for you. We may request that your deductible and copay amounts are paid on or before your date of surgery. You will receive a notice from us regarding the amount to pay.
If you anticipate difficulty in paying your bill within the 60 day period, please let us know immediately.